Welcome to vaishnavshubhvivah.com
This document is an electronic record in terms of the Information Technology Act, 2000 and rules there pertaining to electronic records as applicable and amended. This electronic record is generated by a computer system and does not require any physical or digital signatures.
This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries Guidelines and Digital Media Ethics Code) Rules, 2021 (hereinafter referred to as Rules) that require publishing the rules and regulations, privacy policy and the terms and conditions for access or usage of www.Vaishnav.com (the "Website") / "WAP" (Wireless Application Protocol)/ Mobile App "APP"
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS VERY CAREFULLY BEFORE USING THE WEBSITE/WAP/APP. ACCESSING, BROWSING OR OTHERWISE USING THE WEBSITE/WAP/APP IMPLIES YOUR AGREEMENT TO BE BOUND BY ALL THESE TERMS AND CONDITIONS ("Agreement"). If you do not want to be bound by the Terms and Conditions, you must not use the Website of Vaishnav Shubh Vivah WAP/APP Services. The Terms and Conditions also include the applicable policies which are incorporated herein by way of reference and as amended from time to time (the "Terms and conditions").
In these Terms, references to "Vaishnav Shubh Vivah member" shall mean the end user accessing the Website/Vaishnav Shubh Vivah services, its contents or using the Vaishnav Shubh Vivah Services offered. "Vaishnav Shubh Vivah member" also includes persons such as father, mother, brother, sister, relative or a friend ("Registrant") of the prospective bride/ bridegroom. The terms "You" and "User" shall be interchangeably used for the term "Vaishnav Shubh Vivah member". A company under the provisions of companies act, 2013 and having its registered office at 105, Sheela Vihar, Gokulpura, Jhotwara, Kalwad, Jaipur- 302012, Rajasthan. The terms "We/Our/us" shall be used interchangeably for the term "Company".
Scope
You understand and acknowledge that Vaishnav Shubh Vivah act as an "Intermediary" as defined under clause (1) sub-clause (w) of Section 2 of the Information Technology Act, 2000.Vaishnav Shubh Vivah has complete rights in Vaishnav Shubh Vivah and the Vaishnav Shubh Vivah Website / WAP/ App/Vaishnav Shubh Vivah Service.
Vaishnav Shubh Vivah acts as a platform to enable any user to themselves register on it (by filling the mandatory fields and optional fields, (if any) to voluntarily search for profile(s) from the database of Vaishnav Shubh Vivah's already registered users, for seeking prospective lawful matrimonial alliances for themselves. Vaishnav Shubh Vivah Members are provided with free/paid access for searching profiles from the database of Vaishnav Shubh Vivah, as per the partner preference set by you (on the Website/Applications - (App) and you can shortlist the profiles in which you are interested.
1. Eligibility
A) Vaishnav Shubh Vivah Membership and rights of admission is reserved solely for :
I. Indian Nationals & Citizens.
II. Persons of Indian Origin (PIO).
III. Non Resident Indians (NRI).
IV. Persons of Indian Descent or Indian Heritage
B) Further in capacity as Vaishnav Shubh Vivah member you confirm that you are :
I. 18 years or above (if you are a woman) or 21 years or above (if you are a man);
II. If you have applied for Divorce, you may register on our website/App by stating "Awaiting Divorce".
III.If you are a resident of any other country, you are legally competent to marry as per the local rules applicable to your country and you shall comply with the Indian laws for marrying a person of Indian Origin
C. In case you are a Registrant of the prospective bride/ bridegroom and has created profile in Vaishnav Shubh Vivah Website/WAP/App on behalf of them or is accessing the Vaishnav Shubh Vivah Website/App on behalf of them implies that you have taken their consent for their profile creation in Vaishnav Shubh Vivah and for accessing the Vaishnav Shubh Vivah Website/WAP/App.
2. Registration
A. We expect that you would complete the online registration process with fairness and honesty in furnishing true, accurate, current, complete information and with providing recent photos of you which will help you to meet your parameters. We expect you to read the relevant column before keying in the details or selecting the option available or uploading the photo. You are requested not to key in details of the profile in fields other than the applicable field (including mentioning id's of other platforms/websites/App or repeating your details in other fields, after filling them once in the relevant fields or others photographs. In order to serve you better, if we require additional details you agree to provide it.
You may also give a missed call to any of our phone numbers for us to call you back and assist you in getting your profile registered on our website/App. Further you may fill in your email id and phone number in any of our registration campaigns appearing in various websites as part of our advertisements, basis which you may receive a call from our Customer Service Centre and assist you in getting your profile registered on our app.
B. If at any point of time We Vaishnav Shubh Vivah come to know or is so informed by third party or has reasons to believe that any information provided by you for registration (including photos) or otherwise is found to be untrue, inaccurate, or incomplete, We Vaishnav Shubh Vivah the shall have the full right to suspend or terminate (without any notice) your Vaishnav Shubh Vivah membership and forfeit any amount paid by you towards Vaishnav Shubh Vivah membership fee and refuse to provide Vaishnav Shubh Vivah service to you thereafter.
C. Vaishnav Shubh Vivah also reserves the right to block the registration of your profile on App, if any, in the case of your contact details/links being entered in irrelevant fields or if there are errors in any data entered by the Vaishnav Shubh Vivah members in their profile.
D. Registration of duplicate profiles of the same person is not allowed in Vaishnav Shubh Vivah APP. We Vaishnav Shubh Vivah shall have full right to suspend or terminate (without any notice) such duplicate profile.
E. You acknowledge and confirm that your registration with Vaishnav Shubh Vivah and the usage of Vaishnav Shubh Vivah services is with the bonafide intention of marriage and not otherwise. Vaishnav Shubh Vivah Membership is restricted strictly to the registered Vaishnav Shubh Vivah individual member only. Organizations, companies, businesses and/or individuals carrying on similar or competitive business cannot become Members of Vaishnav Shubh Vivah and nor use the Vaishnav Shubh Vivah Service or Vaishnav Shubh Vivah members data for any commercial purpose, and We Vaishnav Shubh Vivah reserve our its right to initiate appropriate legal action for breach of these obligation.
3. Account Security
You are responsible for safeguarding the confidentiality of your Vaishnav Shubh Vivah login credentials such as your user id, password, OTP, etc., and for restricting access to your computer/mobile to prevent unauthorized access to your account. We, as a Company do not ask for Password and you are cautioned not to share your password to any persons.. You agree to accept responsibility for all activities that occur under your account.
4. Role and Responsibility of Vaishnav Shubh Vivah
A. Vaishnav Shubh Vivah reproduces your details once you register on our App on "as is" and "as available" basis and also share your profile with other registered Vaishnav Shubh Vivah members within the app.
B. Our Vaishnav Shubh Vivah obligation is only to provide a Vaishnav Shubh Vivah interface to its registered members to search their prospects without any assistance.
C. The profile search conducted by any Vaishnav Shubh Vivah member and the matches shown thereof are automatically generated by Vaishnav Shubh Vivah, and based on the partner preference set by you. In the event of Vaishnav Shubh Vivah members changing their partner preference on the App, then the automated system generated prospect results of the Website/App may also undergo corresponding change.
D. Vaishnav Shubh Vivah does not prohibit any Vaishnav Shubh Vivah member from sending interest to your profile or communicating to you based on their partner preference. But you are at the liberty to deny their interest or proceed further if you are interested.
E. We cannot guarantee or assume responsibility for any specific results from the use of the data available from the Vaishnav Shubh Vivah service including community based websites.
F. Vaishnav Shubh Vivah shall safeguard sensitive user information using security standards, authentication mechanisms, access controls and encryption techniques.
G. Vaishnav Shubh Vivah cannot guarantee the complete protection of user data while it is in transit, or prevent any tampering of the data by a third party with malicious intent before the data reaches the Vaishnav Shubh Vivah servers
H. Vaishnav Shubh Vivah does not authenticate/endorse any information of any profile and hence you as a user need to verify the credentials and information provided by other users.
5. Role and Responsibility of Vaishnav Shubh Vivah Member
A. You shall safeguard your profile information by creating a strong password during profile creation with a combination of alphabets, both upper and lower case and numbers.
F. Vaishnav Shubh Vivah Members are advised to refrain from:
i. Entering into any financial transactions with prospects. Vaishnav Shubh Vivah Members shall not seek financial help or provide financial help from / to the other Vaishnav Shubh Vivah Members.
ii. Using abusive language when they communicate with the other Vaishnav Shubh Vivah Members
iii. being discriminative or using racial comments etc.
iv. Sharing of confidential and personal data with each other but not limited to sharing of bank details, etc.
v. Entering into a physical relationship with any prospect before marriage.
vi. violating any law for the time being in force.
vii. From mentioning details of other matrimonial services while sending personalized messages
G. Vaishnav Shubh Vivah Members are expected to be cautious of prospects who ask for favours / sexual favors, sexual favors money, etc or call from multiple phone numbers, only interact over the phone, don't come forward for a face-to-face meeting (physically or through video calls) and don't involve family and friends in match making.
H. Beware of suspended profiles status before you finalize an alliance with the prospect.
I. The Vaishnav Shubh Vivah members agree that for getting effective search results of prospects on App you will regularly log in to the profile maintained in the App and send expression of interest which is an automated messages to prospects as a free Vaishnav Shubh Vivah member, and in the event you have availed paid Vaishnav Shubh Vivah package, you can send personalized messages to prospects to show your expression of interest/replies. Vaishnav Shubh Vivah members also may review the expression of interest sent to you / read the messages sent to you by prospects and may respond suitably.
J. You also agree that while accessing / using the App, you will be guided by the terms and conditions of the Website/App including but not limited to the use of feature of website/WAP App like chat instantly with prospect, viewing horoscope of prospects, enhancing privacy settings (photo/horoscope/phone number) or for viewing social and professional profile of members on their Facebook, LinkedIn, etc.
K. If the Vaishnav Shubh Vivah Member fails to update in Vaishnav Shubh Vivah website/App, any change in the particulars furnished in their profile, then the Vaishnav Shubh Vivah membership may be suspended by us at our sole discretion.
L. Vaishnav Shubh Vivah Member shall, in case of finalization of his/her/their Registrant's marriage, delete their profile by themselves or intimate us for removal/deletion of their profile.
M. Vaishnav Shubh Vivah Members agree to use secure devices, software, and networks in a private place for accessing the Vaishnav Shubh Vivah services.
L. Vaishnav Shubh Vivah Member shall, in case of finalization of his/her/their Registrant's marriage, delete their profile by themselves or intimate us for removal/deletion of their profile.
M. Vaishnav Shubh Vivah Members agree to use secure devices, software, and networks in a private place for accessing the Vaishnav Shubh Vivah services
N. Vaishnav Shubh Vivah members shall not use any kind of Bots like web robots, Chatbot or any other automated processes/programs/scripts to use, communicate or respond in Vaishnav Shubh Vivah Website/App.
O. Vaishnav Shubh Vivah Members shall not probe, scan or test the vulnerabilities of the Vaishnav Shubh Vivah Website/App or any networks neither connected to the Website/App nor breach the security measures instituted by Vaishnav Shubh Vivah
P. You shall also not make any payment / transfer any amount to the account of any of our employees. All payments shall be made only to the account.
Q. Vaishnav Shubh Vivah members are expected to approach us to resolve their complaints and grievances and shall not air their grievance/complaints in social media.
6. Customer Care / Customer Service
In the event you come across any concerns in our service, then please be free to contact us:
Email ID: vaishnavshubhvivah@gmail.com
Contact No: +91-9376724050
Address :
105, Sheela Vihar, Gokulpura, Jhotwara, Kalwad, Jaipur- 302012, Rajasthan
7. Medium of Communication to Vaishnav Shubh Vivah Members
a. Vaishnav Shubh Vivah member hereby consents for receiving communication including promotional communications through any medium of communications such as electronic mails, calls, SMS or through Whatsapp messages.
b. Vaishnav Shubh Vivah by its automatic system sends to its member (s) profile (s) of the prospect by way of images/ documents/ messages / links. Vaishnav Shubh Vivah member confirms that the mobile number suVaishnav Shubh Vivahitted to it for verification or alternative number if any provided, is not registered with the Do Not Disturb / National Customer Preference Register and they shall not initiate any complaint. Vaishnav Shubh Vivah Member further confirms that even if Vaishnav Shubh Vivah Member is registered with the telecom service provider under the category Do Not Disturb / National Customer Preference Register the calls from Vaishnav Shubh Vivah either to the verified mobile number or alternative number if any provided shall not be treated as promotional calls.
C. You are also entitled to set up your communications frequency from us / Vaishnav Shubh Vivah, like - only on weekends or fortnightly etc. You may also opt for not getting any call from us / Vaishnav Shubh Vivah by ticking the appropriate box in the Website/App, provided that, you agree to receive calls from our Relationship Manager for contacting you as a shortlisted profile for their registered members.
8. Confidentiality
Any feedback you provide to us Vaishnav Shubh Vivah shall be deemed to be non-confidential. We Vaishnav Shubh Vivah shall be free to use such feedback/information on an unrestricted basis. Further, by suVaishnav Shubh Vivahitting the feedback, you represent and warrant that
(i). your feedback does not contain confidential or proprietary information of yourself or third parties;
(ii). Vaishnav Shubh Vivah member is not under any obligation of confidentiality, express or implied, with respect to the feedback;
(iii). you are not entitled to any compensation or reimbursement of any kind from us Vaishnav Shubh Vivah for the feedback under any circumstances.
9. Privacy of Membership
To protect your privacy and understand our practices as amended from time to time, please read and follow our Privacy Policy which also governs your visit to Vaishnav Shubh Vivah, the personal information / data provided to us by you during the course of usage of Vaishnav Shubh Vivah will be treated as confidential and in accordance with the Privacy policy and applicable laws and regulations. If you object to your information being transferred or used, please do not use the website.
10. Grievance Officer
In the event you come across any violation by another user including but not limited to having content in the web site that is obscene, menacing, grossly offensive, harming minors, infringing copyright, patents, etc., or another user is impersonating etc. you may then please be free to provide your concerns in writing or email us with digital signature to:
Email: vaishnavshubhvivah@gmail.com
Grievance Officer: Mr. Satya Vaishnav
Contact Address: 105, Sheela Vihar, Gokulpura, Jhotwara, Kalwad, Jaipur- 302012, Rajasthan
The Grievance office shall be available between 10 am till 6 pm Indian Standard Time from Monday to Saturday excluding Sundays and public holidays in India. The Grievance officer is appointed as per Rule 11 of the Rules. Any and all complaints to the Grievance Officer shall be in writing
The Grievance Officer shall handle complaints in relation to the following violation by the User of computer resource as the User is not entitled to host, display, upload, modify, publish, transmit, store, update or share any information on the Website/App that -
A. belongs to another person and to which the user does not have any right;
B. is obscene, pornographic, paedophilic, invasive of another’s privacy including bodily privacy, insulting or harassing on the basis of gender, racially or ethnically objectionable, relating or encouraging money laundering or gambling, or promoting enmity between different groups on the grounds of religion or caste with the intent to incite violence;
C. is harmful to child;
D. infringes any patent, trademark, copyright or other proprietary rights;
E. deceives or misleads the addressee about the origin of the message or knowingly and intentionally communicates any misinformation or information which is patently false and untrue or misleading in nature;
F. impersonates another person;
G. threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign States, or public order, or causes incitement to the commission of any cognisable offence, or prevents investigation of any offence, or is insulting other nation;
H. contains software virus or any other computer code, file or program designed to interrupt, destroy or limit the functionality of any computer resource; (ix) violates any law for the time being in force;"
11. Disputes between Members
A. Vaishnav Shubh Vivah Members are solely responsible for the communications (through any medium) with prospects or vice versa. We Vaishnav Shubh Vivah expressly disclaim any responsibility or liability for any monetary transaction(s) or exchange(s) or interaction(s) or passing of information(s) etc. between any Vaishnav Shubh Vivah members inter se via email, chat, interaction, Whatsapp or any other medium of communication between Vaishnav Shubh Vivah members either using website/app or otherwise.
B. Vaishnav Shubh Vivah has no obligation to monitor any such disputes arising between the Vaishnav Shubh Vivah members, and We Vaishnav Shubh Vivah shall not be party to any such dispute/litigation etc.
C. We are Vaishnav Shubh Vivah is not a broker or the agent of any Vaishnav Shubh Vivah member, and Vaishnav Shubh Vivah does not partake in the exchange of any kind of discussion between the Vaishnav Shubh Vivah members and prospects or the results of their discussion.
12. Content Right
I. You agree that all content of Vaishnav Shubh Vivah belongs to us excluding your or third party content including advertisements on the Website/App for which We have requisite license/right in terms hereof to display the same on our Website/WAP/ App.
II. You acknowledge that you alone are responsible and liable for the content (mandatory or optional content you provided on our website) and information including the profile details, photograph and other content(s) keyed in the relevant field of the Website/WAP App at the time of the creation of the Vaishnav Shubh Vivah profile or subsequently modified by you and also for all the post and communication (including personalized messages sent by Vaishnav Shubh Vivah paid members) with other member(s). You hereby represent and warrant that you own all rights, title and interest in your content/information or have the necessary licenses, rights, consents, and permissions to provide the said content/information. However, by suVaishnav Shubh Vivahitting the content/information to Vaishnav Shubh Vivah, you hereby grant us Vaishnav Shubh Vivah a worldwide, non-exclusive, royalty-free, sub-licensable and transferable license to use, reproduce, distribute, prepare derivative works of, display, publish, communicate to the public, law enforcement agencies, courts, and Our / The Vaishnav Shubh Vivah's business and services, including without limitation for promoting, communicating to the public and redistributing part or all of the content/information (and derivative works thereof) in any media formats and through any media channels.
III. While Vaishnav Shubh Vivah does not accept any obligation to monitor the content/information in your profile, if the content/information is found not to be in compliance with these Terms and conditions, Vaishnav Shubh Vivah may delete the content/information and / or terminate or suspend your registration or (without a refund of any subscription paid by you in terms of clause 2 (b) of these terms and conditions). You agree that if the situation warrants, We Vaishnav Shubh Vivah may at our / its sole discretion put restriction on any Vaishnav Shubh Vivah member to other member's communications.
IV. We reserve the right to proceed/initiate appropriate steps under the prevailing law against infringement by violators of the its proprietary rights or for illegally copying, modifying, publishing, transmitting, distributing, performing, displaying, or selling of any such proprietary information including using it for commercial purpose in any manner whatsoever.
13. Third Party website
A). Vaishnav Shubh Vivah members understand and agree that We may allow third parties to put up advertisements on the Vaishnav Shubh Vivah application/Website and We do not control the contents of such third-party advertisements on the Vaishnav Shubh Vivah application/Website. Third-party websites to which links are given on Website/App are not governed by these Terms and conditions and all such third-party websites are governed by their own terms and conditions for use and privacy policy, and in case of conflict, the terms and conditions of the third party website shall prevail. The Company does not in any manner whatsoever authenticate, endorse, verify or certify these third-party websites or any contents therein. Please note that a user shall click on links to third-party websites at his / her sole risk and responsibility.
B). The Vaishnav Shubh Vivah members agree and understand that Vaishnav Shubh Vivah may also allow third parties to provide Vaishnav Shubh Vivah members services on the website/App like horoscope matching etc., and We may also collect the payment for such third party services to you, and Vaishnav Shubh Vivah in this regard, We can have revenue sharing arrangement with such third party, however in no event shall We are Vaishnav Shubh Vivah be liable to you for such third party services.
C). Vaishnav Shubh Vivah reserves the right to add/delete/alter/modify/suspend any or all the Vaishnav Shubh Vivah Services at any time as it may deem fit, without notice. The Vaishnav Shubh Vivah members are expected to see the change on the Website/App
14. Limitation of liability
A. Vaishnav Shubh Vivah or its Office bearers shall under no circumstances be liable or responsible to the Vaishnav Shubh Vivah member or his/her authorized Representative or Registrant / Guardian or any third party for any direct, indirect, special, exemplary, incidental, or consequential damages of any character including, without limitation, damages resulting from the use of our Website/App/Third Party Website/ Vaishnav Shubh Vivah services.
B. Vaishnav Shubh Vivah inform you that the exchange of profile(s) through or by us Vaishnav Shubh Vivah should not in any way be construed as a matrimonial offer and/or recommendation and / or advice or guarantee given to the Vaishnav Shubh Vivah member, from/ or by Vaishnav Shubh Vivah
C. Notwithstanding anything to the contrary contained herein, Our / Vaishnav Shubh Vivah's liability to you for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to Vaishnav Shubh Vivah, for any specific Vaishnav Shubh Vivah paid package, and no further
D. Vaishnav Shubh Vivah will not be liable in case of any wrong/improper match made due to the unavailability of profiles from Vaishnav Shubh Vivah's owned other websites.
E. Vaishnav Shubh Vivah or its office bearers shall under no circumstances be liable, if any, for the Vaishnav Shubh Vivah member entering into a financial transaction with any other Vaishnav Shubh Vivah Member or any third party.
F. Vaishnav Shubh Vivah or its office bearers shall under no circumstances be liable, if any, for any Vaishnav Shubh Vivah members not responding/reciprocating when you approach them for matrimonial alliance.
15. Class Action Suits
You acknowledge and confirm that you will not bring or participate in any class action or other class proceeding in connection with any dispute with us / Vaishnav Shubh Vivah. Further neither you nor Vaishnav Shubh Vivah agrees to class arbitration.
16. General
In case the event you file a false complaint against another prospect on our Website /App and consequently we have suspended/deleted that prospects profile based on your complaint, then we reserve our right to initiate appropriate legal (Civil/Criminal) action against you and claim any and all costs expenses from you, for such irresponsible/misrepresentation/illegal/unlawful action. We also reserve our right to suspend your profile and forfeit any and all amounts paid by you for the Vaishnav Shubh Vivah services as per clause 2 (b) of these terms and conditions.
17. Notwithstanding anything contained herein, Vaishnav Shubh Vivah reserve the absolute right to delete, in any manner as it deems fit, any content of any profile listing placed on Vaishnav Shubh Vivah website/App (once such instance come to Vaishnav Shubh Vivah notice) in order to ensure, that proper consent has been obtained by you , prima facie accuracy and the prevailing laws in force for the time being, especially those relating to providing any obscene, libelous, blasphemous, slanderous, defamatory or invasive of another person's (deceased or alive) right of privacy or publicity, or that may reasonably be deemed to be harmful, vulgar, pornographic, abusive, harassing, threatening, hateful, objectionable with respect to race, religion, creed, nationality, gender or otherwise unfit for reproduction; or suggests or encourages unfair or illegal /indecent, unlawful activity. Vaishnav Shubh Vivah also reserves the right to block/ delete / suspend the profile which might be offensive, illegal or that might violate the rights, harm or threaten the safety of our office bearers/employees (including undue communication with any employee) and/or other registered prospects or using our Vaishnav Shubh Vivah website/App as a means of communication while sending messages to other Vaishnav Shubh Vivah members regarding their profile identity in other matrimonial websites.
18. Once your paid membership expires, you cannot avail the unexpired balance phone call count/ unexpired SMS. Similarly, you cannot access the already viewed Vaishnav Shubh Vivah member(s) contact information unless you renew your account within 30 days.
19. However on renewal, the unexpired phone call / SMS shall be carried forward to your account from the last day of expiry
20. In case of conflict between the terms and condition of Website/WAP App and terms and conditions of any other website, the terms and condition of Vaishnav Shubh Vivah Website/App shall prevail for the service provided through this Website/App.
21. Disclaimer
A. Your access to and use of the Vaishnav Shubh Vivah Services or any content is at your own risk. YOU UNDERSTAND AND AGREE THAT THE Vaishnav Shubh Vivah SERVICES ARE PROVIDED TO YOU ON AN "AS IS'' AND "AS AVAILABLE" BASIS. WITHOUT LIMITING THE FOREGOING, TO THE FULL EXTENT PERMITTED BY LAW, Vaishnav Shubh Vivah DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. Vaishnav Shubh Vivah does not warrant that the Website/WAP/App, its servers, or e-mail sent from Vaishnav Shubh Vivah are free of viruses or other harmful components. Vaishnav Shubh Vivah will not be liable for any damages of any kind arising from the use of this Vaishnav Shubh Vivah Website/App, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.
B. Vaishnav Shubh Vivah does not give any implied or explicit guarantee or warranty of marriage or alliance by choosing to register on our Website/App and using Vaishnav Shubh Vivah services (both paid and free).
C. Notwithstanding anything contrary contained anywhere, under no circumstances, Vaishnav Shubh Vivah shall be held responsible or liable whatsoever or howsoever, arising out of, relating to or connected with:
i. any act or omission done by Vaishnav Shubh Vivah/payment gateway/alliance partner etc.;
ii. any untrue or incorrect information suVaishnav Shubh Vivahitted by any Vaishnav Shubh Vivah Member/you or on your behalf;
iii. any decision taken by you or on your behalf or any consequences thereof, based on any information provided by any other user (including suspension/deletion of the profile from Vaishnav Shubh Vivah);
iv. any unauthorized or illegal act done by any third party relating to or connected with any information suVaishnav Shubh Vivahitted by you or on your behalf;
v. any cybercrime attempted or committed by anyone and
vi. any incident of force-majeure or 'act of god'.
vii. Any issue already stated in these terms and conditions including limitation of liability clause of these terms and conditions.
viii. Using/availing of third party services namely horoscope matching services etc. and for paying them through the Website.
ix. Vaishnav Shubh Vivah shall not be liable for the outcome of during any interaction in a meeting, call, sms, chat, email or social media posts at any point of time.
x. Any issues relating to any technical malfunction of any telecommunication network, software, hardware failures, network congestion, denial of service, failure due to spamming or any combination of the above.
D. You expressly agree that your use of this Website/App is at your sole risk.
E. We are not liable to you for any damage or alteration to your equipment including but not limited to computer equipment, hand-held device or mobile telephones as a result of the installation or use of the app. We are not liable to you for any damage or alteration to your equipment including but not limited to computer equipment, hand-held device or mobile telephones as a result of the installation or use of the App.
22. Indemnity
By using our Vaishnav Shubh Vivah services you agree to defend, indemnify, and hold harmless Vaishnav Shubh Vivah , its subsidiaries, affiliates, Directors, officers, agents, and other partners and employees, fully indemnified and harmless from any loss, damage, liability, claim, or demand, including reasonable attorney's fees, made by any person through improper use of the service provided by us Vaishnav Shubh Vivah. This defence and indemnification obligation will survive in perpetuity.
23. Termination
Vaishnav Shubh Vivah in good faith reserve our right to terminate your Vaishnav Shubh Vivah membership or suspend/delete your profile at our sole discretion without any notice to you and take any action as mentioned in clause 2 (b) of the Terms and Conditions, in case you
I. seek physical/financial favors from our other registered members or
II. Have provided incorrect information on our website/WAP/ App or
III. Have committed any fraudulent/ unlawful/ illegal activities through the use of our website/WAP/ App or
IV. have violated this Terms and Conditions or
V. have misappropriated the name, likeness, email address, contact no, or other personally identifiable information of another Vaishnav Shubh Vivah member created a profile on our website /App by impersonation/ fake/ bogus/ false/ misrepresentation/ without consent of the person who's profile is being registered or use only part information including using photo of third parties without the permission of such third parties or act with other members/employees in indecent/improper manner,
B. If We receive any complaint against you and consequently we have suspended/deleted your profile in good faith, then we shall not be liable to you in any manner whatsoever, including for any loss, costs, expenses, or consequence, if any
C. Unless otherwise provided in these Terms and Conditions, Vaishnav Shubh Vivah membership may be deactivated by you without assigning any reasons by . However all amount paid till date by you to Vaishnav Shubh Vivah shall be forfeited.
D. Upon termination / suspension of Vaishnav Shubh Vivah membership, your right to use or access the Vaishnav Shubh Vivah Website/App services will cease immediately. All provisions of this terms and conditions that by their nature should survive termination shall survive termination, including, without limitation, disclaimers, and limitations of liability. Termination of your access to and use of the Vaishnav Shubh Vivah Services shall not relieve you of any obligations arising or accruing prior to such termination.
24. Jurisdiction and Applicable Law
A. The registration of Vaishnav Shubh Vivah membership and all Vaishnav Shubh Vivah services are deemed to have been entered into within the territorial Jurisdiction of Jaipur, India.
B. The Vaishnav Shubh Vivah Members unconditionally agree that all such disputes and / or differences if any shall be governed by the Laws of India and suVaishnav Shubh Vivahitting to the exclusive jurisdiction of appropriate court of law in Jaipur, Rajasthan, India.
25. Mode of Payment
A. Payment made by cash/cheque / Net Banking / Debit / Credit Card/PayPal/ RTGS/ NEFT/ would be in accordance with the prevailing RBI guidelines. Activation of paid Vaishnav Shubh Vivah service shall be subject to the realization of the said payment. In case of dishonor of the Cheque/demand draft; you shall be liable to pay the applicable bank's cheque/DD bouncing charges. Further Vaishnav Shubh Vivah service to your account will be deactivated/suspended until you settle the value of the payment and applicable bank charges in cash.
B. Vaishnav Shubh Vivah uses third-party payment gateways for collection payment through credit/debit cards or other payment instruments.
C. You agree to provide us with your Permanent Account Number / Form 60/61 of the Income Tax Act, 1961 and rules thereunder in the event you choose any paid package of our website, the value of such paid package being Rs. 4,000/- [Four Thousand Only] and above.
26. Refund and Assignment
The payments made by any Vaishnav Shubh Vivah member to us by way of membership/renewal fee/auto renewal are treated as non-refundable.
Vaishnav Shubh Vivah members shall not assign or transfer your Vaishnav Shubh Vivah membership to any other person or entity, and such an act shall be treated as violation of terms and conditions and Vaishnav Shubh Vivah shall retain their right under clause 2 (b) of this terms and conditions.
Payment once made for Vaishnav Shubh Vivah services cannot be assigned to any person/party or adjusted towards any other product or packages provided by the Company.
27. Renewal
A. We automatically renew all paid Memberships before the expiry of the term of the paid Membership. You agree that your account will be subject to this automatic renewal feature.
B. When you first subscribe for your paid Membership, you acknowledge that when your paid Membership expires it will automatically renew for the duration and at the last paid price.
C. The maximum tenure of any package will be 12 (Twelve) months. Every Vaishnav Shubh Vivah packages post validity period (varies from package to package), shall be renewed.
D. If you do not want your paid membership to automatically renew, you must cancel your paid / automatic membership. In case you have to mail for cancellation, mail to cancellation. vaishnavshubhvivah@gmail.com
28. Additional terms and conditions applicable to Non- Resident Indian customers.
A. Jurisdiction
The laws of India shall be applicable.
B. Arbitration of Disputes.
The Parties shall discuss among themselves and resolve any disputes informally. We are interested in attempting to resolve any Disputes by amicable and informal means, and we encourage you to contact us before resorting to arbitration. If the dispute is not resolved within 30 ( thirty ) days from the date of such dispute , then such dispute may only be resolved through an individual arbitration conducted in accordance with the provisions of The Arbitration and conciliation Act, 1996 as amended, by sole arbitrator. The seat of Arbitration shall be Jaipur, Rajasthan, India. We shall appoint the sole arbitrator. The arbitration proceedings shall be conducted in the English language
C. However, disputes relating to infringement of our intellectual property rights, which we may elect to have resolved by means other than arbitration
D. In the case of Renewal, the Customer is charged the current price that prevails and renewal is done only for 3 months duration irrespective of the past package.
E. Enforcement
Any proceeding to enforce this arbitration agreement may be brought in Courts of Jaipur, Rajasthan, India.
29. Assisted Service Guarantee
The Assisted Service Guarantee is applicable only to the users:
Who have availed the Assisted Service for the first time
Who have more than 100 matching profiles based on the partner preference set by them at the time of the Assisted Welcome Call
Who have not narrowed down the partner preference, once the Assisted service starts
30. Membership Packages
A. We have various premium membership packages called Gold, Diamond and Platinum.
B. You shall opt for any of our premium membership packages varying between three months to one year with differing price to access various premium features.
C. Each premium package has certain limitations on count of Phone number view except for Diamond and Platinum package (3 & 6 months). The Diamond and Platinum package (3 & 6 months) has unlimited phone number view but within the Fair Usage Policy limit. Viewing an accepted member's mobile number will not deduct the mobile number count (For applicable domains)
D. The members of Diamond and Platinum package (3 & 6 months) can receive Personalised Messages (PMs) from Free Members. Only if PP of Platinum member matches with the Personal Interest of the free member profile this will be allowed (For applicable domains).
F. To know the complete details on various Membership package and its benefits, please visit 'Payment Options' page
31. TERMS & CONDITIONS FOR DOORSTEP SERVICES
Service Provider: Vaishnav Shubh Vivah
PLEASE READ THE FOLLOWING TERMS & CONDITIONS VERY CAREFULLY BEFORE AVAILING OUR DOORSTEP SERVICES. THESE TERMS & CONDITIONS GOVERN THE USE OF DOORSTEP SERVICES.
BY ACCEPTING THE SERVICES, YOU ACCEPT AND CONSENT TO THE TERMS & CONDITIONS FOR DOORSTEP SERVICES.
SERVICES
Vaishnav Shubh Vivah’s Doorstep Services shall assist the Customer in registering their profile
The Doorstep service agent will guide the Customer through the process of creating their profile, usage of Vaishnav Shubh Vivah website/ app, and enlighten the Customer about existing packages and offers.
ELIGIBILITY
All Indian citizens above 18 years residing within the territory of Jaipur, India can avail the doorstep services.
BOOKING & PAYMENT
Customers can avail the doorstep services by contacting us, via its doorstep services number. Customers are required to facilitate basic information including but not limited to name, mobile number, email id to avail the services. The Customer hereby explicitly gives consent for sharing the above information for the purpose of availing Doorstep Services and for registration of their profile in the online match making portals. Once the customer accesses the online portals / websites, the terms and conditions and Privacy Policy mentioned therein will be binding on the Parties.
The doorstep service is a paid service. The Customer is required to pay a services fee of Rs. 99/- (Rupees Ninety Nine only) including applicable GST. Payment link will be sent to the Customers mobile/ email id through which payment can be completed either by Debit or Credit card/ UPI/ net banking.
Confirmation of the doorstep visit will be sent to the registered mobile number or email ID upon completion of payment.
Doorstep service will be initiated within 7 working days from the date of receipt of payment and subject to availability of the Customer, Door step services will be lined up and provided. The scope of Doorstep service is confined only to “One Visit” of the representative and provide guidance on various packages that are offered by us and enabling the Customer to avail the package suited to the requirement of the Customer. If the Customer requires a subsequent visit, they have to again pay the service fee and the Service Provider will line up doorstep service within 7 working days from the date of receipt of payment.
CANCELLATION & RESCHEDULING
The Customer can cancel the Doorstep service within 24 hours of the scheduled visit time & date and seek a refund.
Refunds will be processed within 7 working days subject to deduction of GST amount.
a. Customer can seek for rescheduling the Doorstep service visit and based on the request of Customer, Doorstep service visit can be rescheduled maximum for three occasions and post which Customer shall forfeit the fee paid.
ROLES & RESPONSIBILITY OF Vaishnav Shubh Vivah
a. Vaishnav Shubh Vivah's obligation is only to assist customers in registration of profiles in Vaishnav Shubh Vivah’s website/ app. Post registration, the terms and conditions mentioned in the App / Website will govern the contract between the Parties.
b. Vaishnav Shubh Vivah shall safeguard sensitive user information using security standards authentication mechanisms, access controls and encryption techniques.
c. Vaishnav Shubh Vivah cannot guarantee the complete protection of user data while it is in transit, or prevent any tampering of the data by a third party with malicious intent before the data reaches the Vaishnav Shubh Vivah servers.
d. Vaishnav Shubh Vivah is not responsible for delays due to any factor beyond Vaishnav Shubh Vivah control or Force Majeure events.
e. Vaishnav Shubh Vivah is not liable for any financial transaction between the Vaishnav Shubh Vivah’s representative and Customer. The Customer shall not pay any amount to Vaishnav Shubh Vivah’s representative and any payment made towards service fee shall be paid only to the account of us.
ROLES & & RESPONSIBILITY OF CUSTOMER
a. Vaishnav Shubh Vivah prohibits discrimination against service agents including on the basis of race, religion, cast, gender, age or any other characteristic that may be protected under applicable laws.
b. We request customers to treat all service agents with courtesy and respect. We reserve our right to withhold access to services at our absolute discretion if the customer’s behaviour toward Vaishnav Shubh Vivah service agent is in a manner which is disrespectful or abusive or which otherwise deem to be inappropriate or unlawful.
c. Customers are prohibited to do any kind of financial transaction directly to the representatives of us.
PRIVACY
To protect your privacy and understand our practices as amended from time to time, please read and follow our Privacy Policy which also governs your visit to Vaishnav Shubh Vivah and other websites/Apps owned by us, the personal information / data provided to us by you during the course of usage of Vaishnav Shubh Vivah will be treated as confidential and in accordance with the Privacy policy and applicable laws and regulations. If you object to your information being transferred or used, please do not use the website or App.
COMPLAINTS
If you have any complaints or dispute, please contact our customer support either in writing or in email with digital signature to:
Email ID: vaishnavshubhvivah@gmail.com
Contact No: +91-9376724050
Address :
105, Sheela Vihar, Gokulpura, Jhotwara, Kalwad, Jaipur- 302012, Rajasthan
The Grievance office shall be available between 10 am till 6 pm Indian Standard Time from Monday to Saturday excluding Sunday and public holidays in India. The Grievance officer is appointed as per Rule 3 (11) of The Information Technology (Intermediaries Guidelines) Rules, 2011. Any and all complaints to the Grievance Officer shall be in writing. We shall make reasonable efforts to resolve any issue in a timely manner.
INDEMNITY
By using our Vaishnav Shubh Vivah services you agree to defend, indemnify, and hold harmless Vaishnav Shubh Vivah, its subsidiaries, affiliates, Directors, officers, agents, and other partners and employees, fully indemnified and harmless from any loss, damage, liability, claim, or demand, including reasonable attorney's fees, made by any person through improper use of the service provided by Vaishnav Shubh Vivah. This defence and indemnification obligation will survive in perpetuity.
TERMINATION
Vaishnav Shubh Vivah reserves the right to terminate the services for any breach of these Terms & Conditions. all amount paid till date by you to Vaishnav Shubh Vivah shall be forfeited.
Upon termination / suspension of Vaishnav Shubh Vivah membership, your right to use or access the Vaishnav Shubh Vivah Website/App Vaishnav Shubh Vivah services will cease immediately. All provisions of this terms and conditions that by their nature should survive termination shall survive termination, including, without limitation, disclaimers, and limitations of liability. Termination of your access to and use of the Vaishnav Shubh Vivah Services shall not relieve you of any obligations arising or accruing prior to such termination.
GOVERNING LAWS
The Terms & Conditions are exclusively governed by the Laws of Indian (Jurisdiction).
ARBITRATION OF DISPUTE
The Parties shall discuss among themselves and resolve any disputes informally. We are interested in attempting to resolve any Disputes by amicable and informal means, and we encourage you to contact us before resorting to arbitration. If the dispute is not resolved within 30 ( thirty ) days from the date of such dispute , then such dispute may only be resolved through an individual arbitration conducted in accordance with the provisions of The Arbitration and Conciliation Act, 1996, by sole arbitrator. The seat of Arbitration shall be Jaipur, Rajasthan, India.We shall appoint the sole arbitrator. The arbitration proceedings shall be conducted in the English language.
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